Insurance repairs
The insurer wants before, during and after. Missing one can hold up the claim.
- Damage on arrival
- Cause or source
- Make-safe
- Repair in progress
- Finished repair
Drop Work · for repair and maintenance crews
Stop chasing your crew
for job photos.
Your team keeps using the iPhone Camera. Drop finds every job’s photos, catches what’s missing while they’re still on site, and builds the record your client or insurer asks for.
AI-generated footage · sample job
Job · Today
17 Smith Street
Ceiling repair · 3 crew · 16 photos
- Existing damageAlex · 8:42 am
- Surrounding areaAlex · 8:45 am
- Repair in progressTaylor · 2:06 pm
- Finished repairMissing · Sam alerted on site, 3:42 pm
- Caught on site. Missing photos are flagged before the van leaves.
- One record per job. Before, during and after in a single PDF.
- Private by default. Personal photos never leave anyone’s phone.
See it work
47 photos in. One complete record out.
Private by design
12 belong to the job. 35 stay theirs.
A tech’s camera roll is work, kids, dinner and the dog. Drop only ever suggests the work, and nothing leaves the phone until the person who took it says so.
- Drop suggests, people confirm. Every photo is checked by the person who took it before it’s added.
- Only confirmed photos are shared. They go to that job, and nowhere else.
- The business never sees the rest. Not the boss, not the office, not us.
8:41
8:42
8:45
9:06
9:18
9:24
10:12
10:15
11:03
12:28
1:42
2:06
What the client gets
The record that closes the job.
Every required photo, who took it and when, in one PDF. Attach it in your job software, or send it straight to the client or insurer.
- Required evidence, 4 of 4
- Who took each photo, and when
- Exceptions noted with a reason
- Every other job photo on page 2
One checklist for each kind of job.
You decide what every job type has to prove. Drop checks each job against its list before it closes. Some examples:
Maintenance callouts
Show the tenant, owner or property manager exactly what was found and fixed.
- Fault as found
- Area around it
- Work completed
- Site left clean
Inspections
End-of-lease, routine and pre-start inspections with nothing skipped.
- Each room or area
- Existing damage
- Meters and keys
- Anything flagged
Installs and replacements
Hot water, appliances and fit-offs with the evidence the warranty needs.
- Old unit in place
- Compliance plate
- New unit installed
- Finished install
Why not just use what you have?
Most teams already collect job photos somehow. The trouble is what happens between the photo and the finished job.
Group chats and shared albums
Photos end up spread across chats and phones. Nobody checks what’s missing, and personal photos get mixed in.
Your job management software
Photos only get there if someone uploads them, usually back at the van or the office. Gaps show up when the client asks.
Separate photo apps
Most ask the crew to take photos inside another app. On a busy job, that’s the first thing that gets skipped.
Drop Work
Your crew keeps using the iPhone Camera. Drop finds each job’s photos on every phone, checks the list while they’re still on site, and builds the record.
Works alongside ServiceM8, Fergus, simPRO, Tradify, AroFlo and other job management software. Attach the PDF to the job.
Questions teams ask.
How Drop handles photosDoes my team have to change how they take photos?
No. They keep using the iPhone’s built-in Camera. Drop does its work afterwards, when someone opens it to review the day’s photos.
How does Drop know which job a photo belongs to?
It compares when and where each photo was taken with the job’s time and address. Every suggestion is confirmed by a person before anything is added.
Can the business see staff’s personal photos?
No. Only photos a person confirms for a job ever leave their phone.
Does it replace our job management software?
No. Drop handles the photo record and works alongside the software you already use for scheduling and invoicing, such as ServiceM8, Fergus, simPRO, Tradify or AroFlo. Export the PDF and attach it to the job.
Where is our data stored?
Photos stay in each person’s camera roll until they confirm them for a job. Confirmed photos and job records are stored with our cloud providers so your team can open them. Your setup request is kept privately so we can reply. The privacy policy sets out what we keep and for how long.
Can we start now?
Drop Work is in early access on iPhone, and we’re onboarding teams now. We set each team up with you: your job types, the photos each one has to prove, and getting your crew onto the app. Any fees are agreed in writing before anything is charged.
Early access · Now onboarding teams
Set up Drop Work for your team.
A$299 a month
Up to 10 field users. Setup included.
Founding teams keep this price for 12 months.
Made in Perth. You’ll deal with the founder directly, not a call centre.